Privacy Policy
1. Who we are
This website (costacloset.online) is operated by REBECA COSTA CLOSET VESTUARIOS LTDA, a Brazilian limited company (Sociedade Empresária Limitada) registered under CNPJ 65.340.370/0001-13, with registered office at Rua Antônio Felipe 2328, lote esquina Rua Irati, Centro, Paranavaí, PR, 87.704-030. The company trades under the name REBECA COSTA CLOSET VESTUARIOS. There is no franchise, licensing arrangement, or third-party operator involved in the domain or its content.
For the purpose of this Policy, references to "we", "our", or "the closet" mean REBECA COSTA CLOSET VESTUARIOS LTDA.
2. Information we collect
We collect only the information you provide to us directly, together with a limited set of technical data required to run the website. This includes:
- Name, email address, phone number, and message content submitted through the contact form or by direct email;
- Sizing and fit notes provided when you book a fitting or private viewing at the closet;
- Order and alteration details for pieces purchased or adjusted at the counter;
- Basic technical information collected by standard web logs (IP address, browser type, referring page, timestamps) for security and diagnostics.
3. How we use your information
We use the information you provide to reply to your message, confirm fittings and private viewing bookings, coordinate small alterations, prepare invoices, and maintain a record of correspondence relating to the closet. Technical log data is used to keep the website secure and functional.
We do not send unsolicited commercial communications, and we do not sell or rent contact lists to third parties. If you would like a note when a new capsule is ready for viewing, you can ask us to add you to the closet's private list.
4. Legal basis for processing
Where required by law, our processing of personal data is based on the consent you provide when you contact us or sign up for the private viewing list, on the performance of a contract (for orders, fittings, and alterations), on our legitimate interest in operating the closet, and on our legal obligations under Brazilian law.
5. Sharing of information
We do not share your personal information with third parties, with the following limited exceptions:
- Service providers acting on our instructions strictly to operate the website, email, payment processing, alterations, and accounting (for example, hosting providers, the local seamstress we work with for adjustments, and our accountants);
- Public authorities, when required by a court order or applicable law.
6. Data retention
Contact, fitting, and purchase data is retained for as long as necessary to serve the purpose for which it was collected and to meet any legal retention requirement. When personal data is no longer needed, it is deleted or anonymised.
7. Your rights
Under Brazilian data protection law (LGPD, Federal Law 13.709/2018), you may request confirmation of processing, access, correction, anonymisation, portability, and deletion of your personal data, as well as information about with whom your data has been shared. To exercise any of these rights, please contact us at the address below.
8. Security
We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or misuse, including restricted access, encrypted transmission where appropriate, and limited retention.
9. Cookies
This website uses only strictly necessary cookies to operate. It does not use third-party advertising cookies or cross-site tracking.
10. Changes to this Policy
We may update this Privacy Policy from time to time. The current version is always available on this page, with the last update date shown at the top.
11. Contact
Questions about this Policy or requests concerning your personal data may be addressed to:
REBECA COSTA CLOSET VESTUARIOS LTDA
CNPJ 65.340.370/0001-13
Rua Antônio Felipe, 2328, lote esquina Rua Irati
Centro, Paranavaí, PR, 87.704-030, Brazil
Email: [email protected]
Telephone: (44) 9100-5870